The Bay Private Rehab

Frequently Asked Questions

We know starting rehab can feel overwhelming, so we’ve compiled the most common questions to give you confidence, clarity, and peace of mind. Whether you’re exploring treatment options for yourself or a loved one, if you need more details or guidance, our friendly team is always here to help.

Click on any question below to see the answer:

What are the available program durations?

We offer 2, 4 and 8 week residential programs with treatments for

Please contact our qualified team for a confidential chat about taking the next steps to recovery for yourself or a loved one.

Our cost structure varies based on the medical services required, so we recommend that you contact us to discuss an accurate estimate of fees.

Yes, we always allow our clients to access devices to manage personal and business commitments

Yes, all our bedrooms are private, however the television is located in the loungeroom.

Yes, we do have payment plans available. Please contact our team for more information.

Yes, we can assist with early release of Supa to cover treatment.

Following your initial phone assessment, you would be able to access our program the following day.

The Bay offers a wide range of therapeutic approaches. Following an assessment with our psychiatrist we develop an individual treatment plan that best meets your unique set of needs. Contact our team for more information regarding our therapeutic approach.

Yes, our medical team offer a full medical detox onsite, so you don’t have to attend multiple facilities, we do it all in our centre.

The ratio varies depending on the time of day, however we usually have a 2:1 ratio of clients to staff.

Yes, we have a number of psychiatrists and doctors involved in the program and can attend the facility daily.

Yes, we encourage loved ones to visit and participate in the program at all levels.

Our aftercare program is comprehensive and keeps clients engaged in the program long after the residential program comes to an end.

No, we are not aligned with any religious or faith-based organisation.

Designated smoking areas are available if you are a smoker.

Yes, please request a brochure from our admission team when you make contact.

Have more questions?

If you still have questions or would like personalised guidance, our team at The Bay Rehabilitation Centre is here to support you. Whether you’re seeking clarity about treatment options, admissions, or what to expect during recovery, we’re only a message or phone call away. Reach out today via our contact page, and we’ll provide the information you need to take the next step with confidence and care.

Testimonials

What our guests say

I have attended other programs and felt overlooked due to the needs of the more complex clients that were in the program. At The Bay I was the focus of the team and gained a greater understanding of my situation… to make the changes required to live the life I wanted.

Having a psychology background I was very particular about what I was looking for, I didn’t want group therapy because I was at a point where I knew I needed individual therapy… it has been five months since I left The Bay, it has changed my life.

I have been in treatment before but couldn’t seem to achieve the changes I wanted. The compassion shown to me by the incredible team at The Bay has taught me to set boundaries with others, allowed me to re-align my expectations of myself and others and live the life I have been craving.

The compassion shown to me by the incredible team at the bay has taught me to set boundaries with others, allowed me to re-align my expectations of myself and others and finally live the life I have been craving for many years.

My wife found The Bay after doing a lot of research looking at programs all over the world. Treatment centres here in the US are very different! My life has changed in so many ways and I continue to stay clean and sober, thank you for all you have done.